Terms of Use
These Hyland Landscapes website terms of use explain the legal terms, rights, and responsibilities that apply when you access or use our website.
Last updated: May 14, 2025
Acceptance of these Terms and who they apply to
By accessing, browsing, or using the Hyland Landscapes website in any way, you agree to be bound by these Hyland Landscapes website terms of use and all applicable laws.
These Terms apply to all visitors and users of the site, including:
- Vancouver homeowners and residential clients
- Strata councils, property managers, and multi-unit residential communities
- Commercial and institutional property owners and managers
- Any other person accessing the site for information about our services
If you do not agree with these Hyland Landscapes terms and conditions, you should not access or use the Hyland Landscapes website.
Changes to these Terms of Use
We may update or modify these Hyland Landscapes legal terms from time to time to reflect changes in our website, services, or applicable law.
- Any changes will be posted on this page with an updated “Last updated” date.
- Your continued use of the site after any changes are posted means you accept and agree to the updated Hyland Landscapes site usage policy.
We encourage you to review these Terms regularly so you understand the conditions that apply when you use our website.
Permitted use of the Hyland Landscapes website
You may use the Hyland Landscapes website for lawful, personal, and informational purposes only. Acceptable use includes:
- Learning about our landscape design, construction, and maintenance services
- Exploring portfolio projects, testimonials, and case studies
- Reviewing information about our team and service areas in Vancouver, North Vancouver, West Vancouver, and surrounding British Columbia locations
- Submitting inquiries, consultation requests, or quote requests through our contact forms, email links, or listed phone numbers
You must not use the site:
- For any unlawful purpose or in violation of any local, provincial, national, or international law
- To harass, abuse, defame, or otherwise harm others
- To send unauthorized commercial messages, spam, or solicitations
- For any unauthorized commercial exploitation of site content
We may, at our discretion, restrict or terminate access to the site if we believe these Terms have been violated.
Prohibited activities and misuse of the site
To protect all users and our systems, the following activities are strictly prohibited:
- Attempting to interfere with or compromise the security, integrity, or availability of the site or our servers
- Introducing or attempting to introduce viruses, malware, malicious code, or any other harmful components
- Using automated tools, bots, or data scraping techniques to access, copy, or harvest information from the site without our prior written consent
- Attempting to gain unauthorized access to any part of the website, our networks, user data, or other systems
- Testing the vulnerability of the site or breaching security or authentication measures
- Using the site to send unsolicited promotions, advertising, or similar communications
Any misuse of the Hyland Landscapes website may result in suspension or termination of access and may be reported to appropriate authorities where required by law.
Intellectual property and content ownership
All content on the Hyland Landscapes website is owned by us or licensed to us and is protected by Canadian and international copyright, trademark, and other intellectual property laws. This includes, without limitation:
- Text, articles, and written content
- Images, graphics, illustrations, videos, and 3D renderings
- Logos, icons, and branding elements
- Page layouts, design elements, and overall site structure
- Project descriptions, portfolio content, and testimonials
We grant you a limited, revocable, non-exclusive, non-transferable license to access and view the site and its content for your own personal, non-commercial use only.
You may not, without our prior written consent:
- Copy, reproduce, modify, adapt, translate, distribute, publish, publicly display, or create derivative works from any part of the site
- Use our trademarks, logos, or branding in any manner that could cause confusion or suggest endorsement
- Use any content for commercial purposes, including in marketing materials, publications, or other websites
Any unauthorized use of our intellectual property may violate copyright, trademark, and other laws.
Website information, services overview, and no service guarantee
The website provides a general overview of Hyland Landscapes as a Vancouver landscaping company, including design-build, construction, and landscape maintenance services. This content is for informational purposes only.
In particular:
- Descriptions of services, processes, or project types do not constitute a binding offer, quote, or guarantee.
- References to service areas (such as Vancouver, North Vancouver, West Vancouver, Whistler, the Sunshine Coast, Gulf Islands, Coquitlam, Richmond, and Burnaby) are general; availability may vary based on project scope, timing, and resources.
- Any pricing ranges, timelines, or outcomes discussed in educational content are illustrative and may not reflect your specific property or project.
We may update, modify, or discontinue any aspect of the website, services described, or service areas at any time without prior notice.
Nothing on this website guarantees that we will accept or complete any particular project or contract.
No professional advice or design-build contract through this site
Information on this website—including articles, FAQs, project descriptions, images, and other educational or illustrative content—is not professional advice and should not be relied on as such.
- Visiting the site, reading content, or downloading information does not create a professional, contractual, or client relationship.
- Any landscape design, design-build, construction, or maintenance work undertaken by Hyland Landscapes is governed exclusively by the specific written agreements, proposals, or contracts signed with each client.
- Those written agreements, not this website, set out the detailed scope of work, pricing, timelines, and responsibilities for any project.
You should consult directly with our team for advice tailored to your property, goals, and local requirements in British Columbia.
Quotes, inquiries, and client communications
The website includes forms, email addresses, and phone numbers that allow Vancouver homeowners, strata councils, commercial managers, and other visitors to ask questions or request a quote.
Please note:
- Submitting a form, sending an email, leaving a voicemail, or calling us does not automatically create a client relationship or commit either party to proceed with a project.
- A client relationship is formed only when we explicitly agree to work together and enter into a written contract, proposal, or agreement outlining the scope and terms of service.
- We strive to respond to inquiries promptly, but we do not warrant or guarantee response times and are not obligated to accept every project inquiry.
Any estimates, budget ranges, or preliminary information shared during early conversations are subject to change until confirmed in a formal written agreement.
Privacy, cookies, and data collected through the site
When you use the Hyland Landscapes website, we may collect certain personal information—for example, when you:
- Submit a contact or quote request form
- Sign up to receive communications
- Email or call us using the contact details provided
We handle personal information in accordance with our Privacy Policy, which explains what we collect, how we use it, how we protect it, and the choices you have.
For full details, please review our Privacy Policy here:
View the Hyland Landscapes Privacy Policy
By using the website or providing personal information, you consent to our privacy practices as described in the Privacy Policy.
Third-party links, tools, and embedded content
The Hyland Landscapes website may include:
- Links to third-party websites or resources (such as social media platforms, review sites, partner organizations, or industry associations)
- Embedded content or tools provided by third parties (such as map embeds, video players, analytics tools, or form services)
These third-party sites and services are not controlled by Hyland Landscapes, and we are not responsible for:
- The content, accuracy, or availability of third-party sites
- The privacy practices, security, or terms of use of those sites or services
- Any loss or damage that may arise from your use of third-party content or services
Accessing third-party websites or tools is at your own risk. We encourage you to review the applicable terms and privacy policies for any third-party services you use.
Testimonials, project photos, and illustrative content
The website may display client testimonials, Google reviews, portfolio projects, before-and-after images, 3D renderings, and other visual or written examples of our work.
Please keep in mind:
- Testimonials describe individual client experiences with specific properties, budgets, timelines, and site conditions; results will vary from project to project.
- Project photos and descriptions are illustrative of the types of work we perform, not guarantees that identical designs, features, or outcomes can or will be replicated.
- Any reference to project duration, budget, or scope reflects those specific circumstances and may not apply to your property or project.
All illustrative content is meant to help you understand our approach as a Vancouver landscaping company, not to promise particular results.
Disclaimers and limitation of liability
The Hyland Landscapes website and all content on it are provided on an “as is” and “as available” basis.
To the fullest extent permitted by applicable law, we:
- Do not make any representations or warranties, express or implied, about the accuracy, completeness, reliability, timeliness, or suitability of the website or its content for any purpose.
- Do not warrant that the site will be uninterrupted, error-free, secure, or free of viruses or other harmful components.
To the maximum extent permitted under Canadian and British Columbia law:
- Hyland Landscapes, its owners, employees, contractors, and agents will not be liable for any direct, indirect, incidental, consequential, special, exemplary, or punitive damages arising out of or in connection with your access to, use of, or inability to use the website or any content on it.
- This limitation applies whether the claim is based in contract, tort (including negligence), strict liability, or any other legal theory, even if we have been advised of the possibility of such damages.
Some jurisdictions do not allow the exclusion or limitation of certain damages. In those cases, our liability will be limited to the minimum extent permitted by law.
Indemnification by users
You agree to indemnify, defend, and hold harmless Hyland Landscapes, its affiliates, directors, officers, employees, contractors, and agents from and against any and all claims, liabilities, damages, losses, costs, and expenses (including reasonable legal fees) arising out of or in any way connected with:
- Your access to or use of the website
- Your violation of these Hyland Landscapes website terms of use or any applicable law
- Your infringement or alleged infringement of any intellectual property or other rights of a third party
We reserve the right to assume the exclusive defense and control of any matter subject to indemnification by you, in which case you agree to cooperate with us in defending such claims.
Security, viruses, and technical reliability
We take reasonable steps to maintain the security and reliable operation of the Hyland Landscapes website. However:
- We cannot guarantee that the site or any content will be free from errors, interruptions, security breaches, viruses, or other harmful components.
- You are responsible for using appropriate virus protection software, firewalls, and other safeguards to protect your devices and data.
To the extent permitted by law, we are not responsible for:
- Any loss or damage caused by viruses, malware, distributed denial-of-service attacks, or other technologically harmful material that may infect your computer equipment, software, data, or other proprietary material due to your use of the site or any linked site.
- Technical issues or failures beyond our reasonable control, such as internet outages, hosting interruptions, or third-party service failures.
Geographic scope, governing law, and jurisdiction
The Hyland Landscapes website is controlled from Vancouver, British Columbia, and is intended primarily for users located within our main service areas:
- Vancouver, North Vancouver, and West Vancouver
- Whistler, Sunshine Coast, Gulf Islands, Coquitlam, Richmond, Burnaby, and nearby communities
The site may be accessible from other locations, but we do not represent that the content is appropriate or available for use outside British Columbia.
These Terms, and any disputes arising out of or relating to the website, are governed by and interpreted in accordance with:
- The laws of the Province of British Columbia, and
- The federal laws of Canada applicable therein
You agree to the exclusive jurisdiction of the courts of the Province of British Columbia for any legal proceeding relating to these Terms or your use of the website.
Severability and entire agreement
If any provision of these Hyland Landscapes terms and conditions is found by a court or other competent authority to be invalid, illegal, or unenforceable, that provision will be enforced to the maximum extent permitted by law, and the remaining provisions will remain in full force and effect.
These Terms of Use, together with our Privacy Policy and any other legal notices or policies posted on the site, constitute the entire agreement between you and Hyland Landscapes regarding your use of the website and supersede any prior agreements or understandings relating to the same subject matter.
Contacting Hyland Landscapes about these Terms
If you have questions, concerns, or requests related to these Hyland Landscapes legal terms or how they apply to your use of the website, you can contact us at:
Hyland Landscapes
#112, 618 East Kent Ave S
Vancouver, BC V5X 0B2
Email: sales@hylandlandscapes.com
Phone: (604) 330-0956
If you have questions about these Terms of Use or how they apply to your project, contact our Vancouver office to speak with our team or request a quote for your landscape design-build or maintenance needs.
If you are a homeowner, strata council, commercial property manager, or institutional client and would like clarity on these Hyland Landscapes website terms of use before moving ahead, we welcome the conversation.
You can:
- Submit a contact or quote request with details about your property and project
- Call our Vancouver office to discuss how our design-build or landscape maintenance services may fit your needs
From there, we can walk you through next steps—a consultation, site visit, or detailed proposal—under a clear written agreement tailored to your project.